Crisis communications planning
Although the timing and precise nature of a crisis cannot be predicted, with experience it is possible in advance to identify and rank potential risks, quantify their internal and external impacts, map audiences affected, draft initial scenario responses and assign roles and responsibilities in a dedicated crisis communications team
‘Live’ crisis handling, including 24/7 response
A crisis has no respect for the ‘nine-to-five’ and will frequently happen out of hours, at weekends or over holiday periods. Square One Consultants will respond with speed should a crisis hit and maintain a presence until the matter is resolved and order restored
C-suite confidential
When the personal behaviours of CEOs and leaders can bring negative publicity and even ridicule to their organisations, threatening share price and corporate reputation, the value of advisers with wide real-world experience and a deep understanding of how issues will play out in influential media, is invaluable in formulating actions and responses
Media training
The ability to speak with confidence and authority should be a key part of a leader’s skill set and that includes handling difficult and challenging questions from journalists. With 25 years as a senior journalist and then decades of advising leaders of public and private sector organisations, we are ideally placed to provide the training to enable you to perform with confidence and composure.
CEO positioning
We have the experience and expertise to develop personal profiles, create and place informed thought-leadership articles and draft impactful speeches