Crisis Communication as part of risk resilience

Crisis Communication as part of risk resilience If you thought 2025 was the year of multiple risks, get ready for the age of the ‘polycrisis’ There have always been risks for business but CEOs and Boards today confront threats on multiple fronts. Building operational resilience into organisations is, therefore, vital. But even as the risk…

A Communications Plan is the insurance policy for business reputation

In a world of increasing risks, a plan should be a Board priority A crisis is like a car crash in the dark! It’s unexpected, shocking and disorientating. And the consequences can be expensive. So, you might have hated paying the premiums but now you need it you are awfully glad that you did. It’s…

Building a Bank of Trust

In a crisis, it’s your most precious asset When a crisis hits an organization, being accepted as a trusted source of true, timely and accurate information is essential in safeguarding reputation and mitigating the worst of the consequential fallout from the incident. But the centre of crisis, with critical operational decisions to be made, with…

When smart people do idiotic things!

And how to limit reputational damage when they do! It seems that hardly a week goes bv without another high-flyer being brought down by personal behaviour that also damages the reputation of their organisation. And we’re not talking here about the former Prince, now plain Mr. Andrew Mountbatten Windsor. That scandal is on a wholly…

Communications in a Cyber Crisis

Latest statistics from the Government’s Cyber Security Breaches survey for 2025 reveal the sheer scale of the problem. It disclosed that some 612,000 UK businesses and 61,000 charities had suffered a cyber breach or attack. In some instances, the consequences are just inconvenient but in others they can be devastating operationally, financially and reputationally; the…